Job Experience







MatrixCare, Bloomington, MN    Mar. 2018 to Present

Sr. Security Engineer II                                           

Brought on to prepare and take growing healthcare software provider to the next level of security compliance and prepare for SOC 2 compliance and beyond.

Key Accomplishment:

John Ryan Performance, Minneapolis, MN    Nov. 2016 to Dec. 2017


Developed and implemented change management, corporate security policies, access management and documentation controls. Wrote IT and security procedures, set up multiple systems for alert management and response, authored and deployed advanced SQL configurations for security and performance improvements. Worked closely with NOC to improve process controls. Managed all IT functions including hiring and staff development and handled Azure and infrastructure changes and deployments. Developed vendor contracts and fostered new and existing vendor relationships. In the process of preparing company for first SOC II Type 2 audit.

Key Accomplishment:

GoIWx, Inc., Maple Grove, MN    Jun. 2011 to Sep. 2016

Director of Operations                                           

Managed a team of IT engineers and administrators while building hosted solutions in the cloud. Worked as project engineer to design and construct entire production environments for corporations using high availability, top of the line virtual systems. Developed documentation and processes behind operations, including the construction of policies for compliance, bringing company to SOC2 Type 2 standards for passing an audit. Wrote procedures and trained engineers on the construction of systems. Configured and integrated multiple business systems for corporate business management, including ERP, reporting, quoting, CRM, and job management. Implementations, integrations, configurations, and reporting around all business systems.

Key Accomplishment:

The Bureau of Engraving, Minneapolis, MN    Jan. 2011 to Mar. 2011

DBA & Application Specialist                                                    

Provided services of database design and administration with SQL Server. Integrated software, built VM servers, researched and installed and configured new products. Built reports in MS Reporting Services and provided occasional support to end users.

MedNet Solutions, Minnetonka, MN             Feb. 2009 to Sep. 2010

Systems Administrator                                                    

Responsible for administration of all technology within company. A dominantly Unix based environment (90+ servers) serving customers worldwide with web based technology developed for clinical studies. Manage systems that predominately run Red Hat Enterprise Linux and Oracle. Worked with project managers to senior developers to develop services needed. Environment and documentation met 21 CFR Part 11 and Hipaa compliance.

Key Accomplishment:

Cooperative Printing, Minneapolis, MN                        2001 to 2008

IT/QA Director                                                    

Promotion to develop a quality control program and department. Established first time documentation and compliance for all company procedures, standards, job descriptions, and specifications. While maintaining higher IT responsibilities, created multiple quality initiatives for company, used to reduce spoilage and increase efficiencies. Hosted all documentation on intranet site.

Successes and Achievements:

IT Director

Promotion to solely manage technological growth of the company and create the department of Information Technology. Focused on full cycle implementation of an ERP system, E-commerce development, new fulfillment services, and internal communication and training programs, all while bringing a technologically starved company to be a technological leader in their industry.

Management of contracts & vendors, facility security system, telecommunications, and on-site and off-site backup systems. Installed and managed all network components, firewalls, printers, copiers, peripherals, etc. Monitored systems regularly from office and remotely. Held training programs on security and various other programs for employees.

Successes and Achievements:

Prepress Manager

Managed a technical department of eight. Responsibilities included installation and maintenance of all computer systems in the company. Working knowledge of all software in the company. Administered Nexus and Rampage workflow systems. Performed any/all production duties. Develop department for fast efficient workflows.

Successes and Achievements:

Presto Graphics Inc., Anoka, MN                               1998 to 2001

Prepress Manager/Mac Operator

Senior Prepress operator and manager of Prepress department. Administered MIS/order system, software, network, and hardware. Built and installed systems, software, work flow, job procedures, and designed web site. Worked in both Mac & PC environments. Created ICC color calibrated electronic profiling from scanning to press. Collaborated with customers on file issues from design to application use. Purchased, installed, calibrated, and managed Epson 9000 with Onyx RIP. Produced jobs from scanning and design through trapping and output direct to plate.

Successes and Achievements:

Colorhouse Inc., Plymouth, MN                                 1994 to 1998

Production Manager 

A central resource for all areas of the company in “TAC” (Technical Assistance Center). Trafficked all work and performed quality assurance checks on all jobs. A resource to sales and customer service by advising of production methods and schedules. A resource to production by providing system support for hardware, telecommunications, and process advice. Shared management of Desktop, Stripping, and Proofing departments including hiring and review of approximately 30 employees. Scheduled all work in the plant, managed company software, and provided backup support for desktop systems.

Successes and Achievements:

Watt/Peterson Inc., Plymouth, MN                             1992 to 1994

Crossfield 9500 Operator

Electronic prepress stripping station operator. Worked on a high end Unix Color Electronic Prepress System (CEPS) building complicated multi-color jobs involving color separations to print multiple passes on press. Operated output units, flatbed scanner, file server, Macintosh, and jet proofer. Additional experience proofing, plating, manual stripping, and electronic color correction.